At MsConfirmationid.com, we sell digital products delivered via email. Once your purchase is approved, your order will be processed within 1-24 hours. A confirmation email will be sent to you upon delivery. If you don’t receive it, please contact us at [email protected].
Our refund windowis3 days from the date of delivery. If you experience any issues with the product, please contact us within this timeframe. We will review the situation and proceed with a refund according to our policy, provided the issue meets the refund criteria.
Refunds Are Available in the Following Cases:
Wrong Product Delivered: If we send the wrong product and cannot replace it, we will refund you within 3 business days.
Non-working Product: If the product is deactivated or not functioning, and we can’t provide a working version, a refund will be processed within 3 business days.
Failure to Deliver: If we fail to deliver the product to your email, we will automatically issue a refund.
Refund Processing:
Refunds will be initiated within 1-3 business days.
Your payment provider may take 1-3 business days to process the refund.
Non-Refundable Situations:
Incorrect Orders: No refund if the wrong product was ordered by customer and the product key has been delivered.
Download/Installation Issues: No refund if the product is not downloaded due to poor internet or lack of technical knowledge.